Frequently Asked Questions
Shipping is free within the United Kingdom. For full details, please see our Shipping Policy.
For information about Order Cut-Off Time, Order Processing Time, Package Transit Time, and Total Delivery Time, please refer to our Shipping Policy.
Yes, items can be returned within 30 days from the date of delivery. For conditions and instructions, please see our Return and Refund Policy.
You can email us with your order number to begin the process. Clear instructions are outlined in our Return and Refund Policy.
We offer a range of secure payment methods. A full list is available on our Payment Options page.
You can reach us by email at support@averyandcharles.com, by phone at +447441423326, or through the contact form on our website.
You’ll find our full contact details below. We look forward to hearing from you and will respond as soon as possible.
Customer Services Hours:
Monday to Saturday: 9:00-18:00 GMT
Email: support@averyandcharles.com
Phone: +447441423326
Contact Form: Click Here
Business Information
Avery and Charles is owned and operated by J.R COMMERCE, a company based in the Netherlands.
Company Number: 84772166
VAT Number: NL004011277B40
Address:
Akersingel 143
Amsterdam 1060NK
The Netherlands